While searching for a website to book a flight from melbourne to sydney on virgin australia, i found a 1800 number and called it. When you book a lite fare type, you may select a standard seat. Economy x offers a more premium experience at the airport and onboard. Online checkin enables you to select seats and print your boarding pass for the below airlines. Australian travel agent licence number qld 3214935.
If you would like to manage a booking made before 12 january 20, you will need to contact the guest contact centre flight extras such as additional bags, extra legroom seats. It is also known as a record booking locator or recloc, pnr code, confirmation number or reference number. Simply choose your seat window or aisle seat online during the booking process on or you can even book your seat up to 24 hours before departure online under manage my booking. What you need to know consider using internet phone services like skype and. A booking reference is a unique code specific to an individual reservation. Located closer to the doors, forward zone seats enable you to be among the first in economy class to disembark the plane.
You may select these seats in advance for free when you book a flexi fare type. Maybe you are looking for the virgin australia phone number, so the customer number team provides you all the information that you need and the phone of this company. If you booked before 17 march 2018, your fare didnt include the cost of being able to reserve your seat in advance of your flight. I checked as a faq on virgin website and its now saying book at 60 days in advance, not 90 as i was told before.
It can be found on your tickets, booking confirmation or travel documentation. You may select these seats for free when you book a standard or flexi fare type. Guests can request seats for all virgin australia flights numbered between dj 1 dj 2999 and dj 4000 dj 4999, from 14 days prior to departure. We will do our best to honour your seat selection but if we do require you to move once you are. Frequent travellers know from experience that its a pain to have to search for call centre contact numbers when you need them, especially if youre on a slow mobile connection. When you book a lite or standard fare type, you may select a forward zone seat in advance for a fee starting from usd8 per flight segment. How to add or change your frequent flyer number on a. Just head to my booking to check for availability and to book. Virgin australia s 180 seat pacific blue boeing 737800s have four seating zones. Virgin australia advance seat selection fee velocity. To make changes to an existing booking, add baggage, select a seat or order a special meal, please go to manage my booking or call our guest contact centre on 67 89 itinerarytax invoice. Business travellers, who make up the bulk of passengers on those quick turnaround early morning and late afternoon flights, have a choice of business, economy x and economy class seats on domestic virgin australia services as well as a. Travelling in economy and want some additional space.
Select your cabin option when booking your holiday online or login to manage my booking. Much to my surprise, later, i found i was booked on jetstar. To select your seat, enter your booking reference and last name, or if youre a qantas frequent flyer, select your seat through your bookings. Wifi is available on almost every virgin atlantic aircraft. Advance seat selection at a glance singapore airlines. I think you can request seats when you check in but as most people will have paid to pre book, not sure what the chances of getting seats you want would be. Went online to book seats today but i cant see option to book seats. It operates a modern fleet of around aircraft that includes airbus a330, airbus a320, boeing 777, boeing 737. Virgin australia 24 hour hotline number for flight tickets and virgin australia reservations number to manage my booking online. Whether you like the window seat, prefer the aisle, or want some space to stretch out. To do so, simply signup for a virgin australia velocity frequent flyer account, if you dont have one already. There are 37 seats in business class, 24 seats in premium economy, 75 seats in economy x and 203 seats in economy class.
If you would like to manage a booking made before 12 january 20, you will need to contact the guest contact centre flight extras such as additional bags, extra legroom seats and. Once you have a velocity frequent flyer account, login, and go to the redeem page, where you can search for award availability. You can still quite easily search virgin australia award space through virgin australia s website. Exclusive virgin australia will no longer require velocity platinum and gold frequent flyers to pay a seat selection fee when travelling in economy under the airlines new fare system which takes effect from september 7. Virgin australia airlines, formerly virgin blue airlines, is australia s secondlargest airline as well as the largest by fleet size to use the virgin brand. Iad departure airport or city washington dulles, dc to destination airport or city where are you going. Advanced seat request is available on all saa operated flights. Virgin australia has a number of teams who handle specific areas of service. To ensure that your query is processed in a quick and efficient manner, please select the correct virgin australia contact, from the drop down menu below. Currently selected 1 adult,0 young adult,0 child0 lap infant. Receive monthly progress reports from a dedicated account management team. Online checkin for domestic flights opens 48 hours and closes 45.
Economy x seats have additional legroom, preferred overhead. Yes, virgin australia s web checkin allows you to checkin from 48 hours to 45 minutes 24 hours to 90 minutes for international flights before your flight departs. Packages include the advertised number of nights accommodation in a selected hotel. Retrieve flight booking flight check in virgin atlantic. Booked flights through flights2florida but have virgin ref number. You will only be able to change or cancel your flight if you have not checkedin online. In the summer we travelled to the usa with virgin and a cheeky woman on the plane was trying to sit her children in my seat so they were across the aisle from her, i explained that we had. Travel credits are valid for 12 months from date of issue, unless a. Travel credits are valid for 12 months from date of issue, unless a shorter expiry is notified to you. This boeing 777300er aircraft seats 339 passengers in a threeclass configuration and is used on longhaul routes. If you book directly with virgin atlantic or virgin holidays, you can use your booking reference number to locate seat plans straight away after doing the booking but if you book through a travel agent, they dont always pay va for those seats until a lot nearer the actual flight. Virgin australia s boeing 737800 with business class is used for domestic flights within australia. How to search virgin australia award space one mile at a. Virgin australia airlines is the second largest airline company of australia.
Go to manage your booking and retrieve your itinerary details to make booking changes or cancellations. Standard seats make up the rest of the seats in economy class. The virgin atlantic website will display the passengers flight itinerary. Alternatively, contact us via whatsapp, text or phone details below, or just ask at the airport when you check in.
Platinum, gold and silver velocity frequent flyers and their travelling party when requested in the same booking. Virgin australia flies the economy x experience on this aircraft. Note the flexibility of your booking depends on the fare family purchased. Premium economy seats are found in the front three rows on each side of the plane, though usually only the first two rows are reserved for the premium service that means row 3 is a great catch if youve bought a cheaper fare extra legroom seats are the emergency exit row seats halfway down. Enter the customers virgin atlantics vs booking ref or eticket number this must be a vs 932 ticket number. How to add or change your frequent flyer number on a booking explore the different ways you can add a frequent flyer number to your flight bookings so you can earn more points and status. You can still visit my booking to assign and pay for your seat. Virgin australia home page velocity frequent flyer. All payments made by debitcredit card are subject to a payment surcharge.
I just had to make do with the seats that virgin automatically assigned on booking. How to search an award seat with velocity points point hacks. Now based in bowen hills, brisbane, the airline was cofounded by british businessman richard branson, the founder of parent virgin group and former virgin blue ceo brett godfrey. If you would like to reserve your seat before check in, this will be subject to a fee.
Virgin australia has developed an extensive flight network across australia and the world and also provides charter and cargo services. The decision to impose that fee for bookings on the leastexpensive economy getaway ticket incurred the wrath of the airlines toptier frequent flyers. How to get extralegroom seats on virginair nz flights to. Booking seats in virgin flight orlando forum tripadvisor. For greater convenience in managing your booking, log in with your pps club krisflyer membership number email address and password. Travel bank credits can be used towards virgin australia holidays packages when booked over the phone during business hours monday to friday, 8am to 6pm aest, and saturday 9am to 5pm aest. I have had this issue a number of times flying sq booked through va. Our booking reference is a six digit alphanumeric combination.
By choosing to go back, youll be taken to the home page of our current website. Yes, virgin australia s app may be used to checkin for domestic flights. For all virgin australia, etihad and some delta redemptions, a carrier charge will be applied, based on the length of the flight and the class of service. We reserve our best seats for our most loyal and valuable guests. The flight between brisbane and sydney is such an easy and quick trip around 75 minutes in the air its almost a daily commute.
The brand was launched in may 2011 but the virgin company entered the australian aviation market in. So weve rounded up all the key numbers for qantas and virgin australia s international and australian contact numbers. Ive booked an economy ticket and paid for an extra. To make a new booking, please search for flights or call our guest contact centre on 67 89 change an existing booking. Ask the ta for your va booking reference of ask them to book. On my last flight neither va nor sq were able to help me with seat selection, even with the sq pnr number.
Economy advanced seat assignment asa for virgin atlantic. So, this travel agency pretended to be virgin, overcharged me for my flights, and now there is no response when calling their number. Enter 6 letters and numbers to retrieve your booking. Save 10% on select domestic and international flights. Prices may vary in the airport and bear in mind that seats are allocated on a.
Changes can only be made to certain fares and your booking may attract fees and surcharges migrated bookings cannot be managed online. Seat selection is available for a charge for customers travelling in international economy on sale fares. Singapore airlines seat selection on virgin codeshare. We will always show you the best available seats to choose from.